Welcome to the new Neyer online branch!

Discover over 500,000 spare and wear parts in our online shop! Browse now

Frequently asked questions & help

You can find helpful information in our FAQs.

FAQs

Neyer Landtechnik Bad Waldsee

Wann habt ihr geöffnet?

Unsere Öffnungszeiten sind Montag bis Freitag 8-12 Uhr und 13.15-17 Uhr sowie Samstag 9-12 Uhr.

online order

Wie kann ich Mehrwertsteuer frei in der EU einkaufen?

Wenn dein Unternehmen im EU Ausland (exkl. DE) ansässig ist und über eine valide Umsatzsteuer ID verfügt, kannst du in unserem Online Shop Mehwertsteuer frei einkaufen.

Dafür musst du deinen Warenkorb zunächst auschecken. Im Feld der Lieferadresse kannst du deine Umsatzsteuer ID eintragen. Wenn diese mit dem Land der Lieferung übereinstimmt, ändert sich die Mehrwertsteuer auf 0%.

How can I contact you?

We want to talk to you too! Contact us with any questions, concerns or feedback. We will contact you as soon as possible. Please note, however, that inquiries received on Fridays will not be answered until the following Monday.

Shipment

Which countries do you deliver to?

We deliver worldwide! You can find our shipping costs within the EU here .

If you need delivery to another country, contact us .

How long does it take to receive my order?

Standard shipping usually takes 3-5 days. Next day shipping is available for all domestic orders (at an additional cost). International shipping times depend on the products and destination.

Returns and Refunds

How do I return a product?

Items must be returned within 14 days of receiving the order. Items must be returned in the same condition in which they were received, unused, with all tags still attached and all original packaging included.

How long does it take to receive my refund?

Refunds will be processed within 7 days of receipt of goods.

Didn't find what you were looking for?

Use the contact form if your question has not been answered in the FAQs.